Unified inbox
A unified sales inbox for every reply, from every channel and every account
Stop switching between five LinkedIn tabs, two Gmail windows and your phone. Replies from LinkedIn, email, WhatsApp, Instagram and Telegram, across all connected accounts, arrive in one real-time inbox, next to the lead’s full history.
Lena Fischer
via Alex’s LinkedIn · campaign stopped
Invitation accepted · Tue 10:42
Hi Lena, cutting onboarding from 14 to 3 days is impressive. Worth a quick chat about outbound?
Email opened twice · Wed
Sounds interesting, are you free Thursday?
- channels in one list
- 5
- sync from every account
- Real time
- notes, files and reactions
- Voice
- replies missed or double-handled
- 0
Overview
Outreach only pays off when you answer fast
The moment a prospect replies is the moment that matters. When replies are scattered across several LinkedIn accounts, a few mailboxes and a WhatsApp on someone’s phone, some get answered late and some never. The more senders you rotate, the worse it gets.
The ReachPods inbox pulls every conversation from every connected account into one list, in real time. Each thread shows which account it came through and which campaign the lead is in, so you always reply as the right person with the right context.
Replying, reacting, labelling and archiving all happen in the same place, and every reply automatically stops that lead’s sequence, so nobody receives a “just bumping this” after they already said yes.
Reply anywhere
Answer with text, files or a voice note, on any channel
The composer works the same on every channel. Type a reply, attach a file, or send a voice note. React to their message with an emoji. Pull a thread’s full history from the provider when you need the earlier context.
Everything the provider tells us is shown: attachments, reactions, edited and deleted messages, and delivered and seen receipts. Conversation state stays in sync with the original app, so it doesn’t matter whether a teammate answered from the inbox or from their phone.
- Text, attachments and voice notes
- Emoji reactions
- Delivered and seen receipts
- Load full history on demand
Can you send pricing for 5 seats?
Of course! Attaching the one-pager, and here’s a quick voice walkthrough.
Stop on reply
A reply stops the sequence, even mid-step
Replies arrive from the providers as webhooks within seconds. The moment one is received, the lead’s enrollment is marked replied and every remaining step is cancelled, on every channel.
There is no race condition. Every action re-checks the lead’s status right before it is sent, so even if a follow-up was being prepared at the exact second the reply arrived, the reply wins and the follow-up is never sent.
- Webhook-driven, near real time
- Cancels steps on every channel
- Re-checked right before each send
Lena replied on LinkedIn
Reply received: “Are you free Thursday?”
LinkedIn · via Alex · 10:42
Cancelled: email bump (scheduled 11:00)
Email · [email protected]
Cancelled: WhatsApp voice note (Thu)
WhatsApp · +44 7700
Lead moved to Inbox → Interested
Stopped on every channel
Organise
Labels, archive and the lead’s whole story alongside
Label each conversation as interested, meeting booked, not interested or follow up later, and archive the ones that are done. Filter by sender account to work through one rep’s or one client’s replies at a time.
Next to each conversation sits the lead’s timeline: profile visited, invitation sent, accepted, message seen, email opened, link clicked. You know exactly what they’ve already received before you type a word.
If your LinkedIn accounts manage company pages, messages sent to those pages are labelled too, with a mailbox filter to separate them from personal conversations.
- Pipeline labels and archive
- Full lead activity timeline
- Company page conversations labelled
- Filter by sender account
Lena Fischer
Loopwise · 2 channels
Visited · liked post · Mon
Email opened twice · Tue
Invitation accepted · Wed
Sounds interesting, are you free Thursday?
How it works
Unified sales inbox: how it works in four steps
- 1
Connect your accounts
Every connected LinkedIn, email, WhatsApp, Instagram and Telegram account syncs its conversations automatically.
- 2
Replies stream in
New messages appear in real time, tagged with channel, account and campaign.
- 3
Answer in context
Read the lead’s timeline, reply with text, files or voice, and label the conversation.
- 4
Sequences stop themselves
Any reply ends that lead’s automation, so your follow-up is always a human one.
Who it’s for
Unified sales inbox: who it’s for
SDR teams
One person triages replies from every rep’s LinkedIn and mailbox, then hands warm leads to the right AE.
Agencies
Manage replies for many client accounts without logging in and out of LinkedIn twenty times a day.
Founders
Answer LinkedIn, email and WhatsApp prospects from one tab between meetings.
FAQ
Unified sales inbox: questions and answers
Something else on your mind? Get started and try it on your own accounts.
Do I still see messages that weren’t sent by a campaign?
Yes. The inbox syncs every conversation from connected accounts, not only campaign messages.
Can my team share the inbox?
Yes. Everyone in a workspace sees the conversations of the workspace’s connected accounts.
Can I send voice notes from the inbox?
Yes. Attach an audio file and it is sent as a voice note on channels that support them.
What happens to the sequence when someone replies?
It stops immediately for that lead, on every channel.
Are LinkedIn company page messages included?
Yes. Messages to company pages your accounts manage are labelled and can be filtered separately.
Platform
More ReachPods platform features
Every plan includes all of them.
Pipeline
Opportunities with value and stage
Learn moreTasks & reminders
To-dos, calls and reminders for the team
Learn moreAI personalization
One-to-one messages written per lead
Learn moreAI voice notes & video
Your cloned voice and avatar, per lead
Learn moreLead generation
Sales Navigator, engagers, events, CSV
Learn moreContent scheduler
LinkedIn & Instagram posts on schedule
Learn moreKeep exploring
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